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Tag: covid19

Face off against winter weather. Extend your patio season!

The delay of game caused by COVID-19 has many on thin ice. Patios have been a boon to weather the storm. Extending patio season into the colder months is essential to maximize capacity. Canadians understand cold and willingly brave it for entertainment — think hockey, skiing, skating, and sledding, to name just a few. Being...

The delay of game caused by COVID-19 has many on thin ice. Patios have been a boon to weather the…

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We have definitely reached the tipping point

Bruce McAdams is the Associate Professor, School of Hospitality, Food, and Tourism Management, Gordon S. Lang School of Business and…

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Have restaurants reached the tipping point?

Tipping has rattled restaurateurs for years, as they struggle with the merits of tipping and tipping policy. Are tips shared?…

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The eyes have it – how do servers communicate behind the mask?

How are servers — and other restaurant staff — connecting with guests now that they have to wear face masks…

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COVID-19 and restaurants — how are consumers reacting?

Is it all doom and gloom? According to projections by the Canadian Chamber of Commerce (based on Statistics Canada research),…

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