Operations Archives - Page 6 of 14 - Brand Points Plus Canada

Category: Operations

Just who are your customers? 5 easy strategies to find out and hone your brand

As a hospitality brand, your business is built on the premise of serving customers’ needs with an experience and value aligning with their expectations. The question is, have you done the due diligence to truly identify and understand who your customer is?  The answer to this is critical to the success of effectively attracting the...

As a hospitality brand, your business is built on the premise of serving customers’ needs with an experience and value…

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Family-based restaurants need strong financial planning

Family-owned businesses possess many strengths, such as their ability to look at the long-term development of their operation and align…

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Menu engineering: beyond the math to digital restaurant menus

Menu engineering, the process restaurateurs use to analyze the cost and popularity of menu items and adjust pricing to maximize…

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Small restaurant, BIG presence – does size matter?

Is your small restaurant the place that locals most often name following the phrase, “You have to eat at …”?…

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Hiring restaurant employees: Make the most of your hiring strategies

The perennial challenge of staffing in the labour-intensive foodservice industry has only been exacerbated by the COVID-19 pandemic. Widespread staffing…

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